kj22 Privacy Policy

This Privacy Policy ("Policy") sets out how kj22 collects, processes, stores, and protects the personal information of users of the kj22 platform. By using our website or services, you are considered to have accepted the terms of this Policy. We give your privacy the highest priority and use SSL encryption and other modern technologies to keep your information secure.

1 Definitions and General Provisions

The key terms used in this policy are defined as follows:

• "Platform" refers to the kj22 website, mobile version, and related services.
• "User" refers to any person who has created an account on the platform or is in the process of doing so.
• "Personal Information" refers to any information that can be used to identify a specific individual.
• "Processing" refers to any operation involving data, including collection, recording, organisation, storage, adaptation, retrieval, use, or disclosure.

This Policy applies to all services on the kj22 platform. It remains in effect even if the platform is accessed from outside Bangladesh.

2 What Information We Collect

kj22 collects the following types of information in order to provide you with its services:

2.1 Registration and Identity Information

The information you provide when creating an account includes:

• Full name
• Date of birth (for age verification — only users aged 21 or above may create an account)
• Email address
• Mobile number
• Password (stored in encrypted form)

2.2 Financial and Identity Verification Information

To complete transactions and prevent fraud, we may collect the following information:

• Copy of national ID card or passport
• bKash, Nagad, Rocket, or bank account details (for transactions only)
• Deposit and withdrawal history

2.3 Automatically Collected Information

When you use kj22, we automatically collect certain information:

• IP address and device type
• Browser and operating system information
• Logs of your activity on the platform (login times, session information)
• Information collected through cookies and similar tracking technologies
• Gaming history and preferences

3 Purposes of Data Use

kj22 uses your personal information for the following purposes:

3.1 Service Delivery and Operations

• Creating, managing, and securing your account
• Processing deposit and withdrawal transactions
• Verifying your age and confirming account identity
• Delivering all kj22 games and betting services smoothly
• Providing customer service and technical support

3.2 Security and Compliance

• Detecting and preventing fraudulent activity, money laundering, and other illegal conduct
• Ensuring responsible gaming and supporting users who may be at risk
• Complying with applicable laws and regulations
• Handling dispute resolution and legal claims

3.3 Improvement and Communication

• Improving the platform experience and quality of service
• Providing customised services based on your preferences
• Informing you about relevant promotions and bonus offers (with your consent)
• Sending important account-related notifications

4 Cookies Policy

Cookies are small text files stored on your device. kj22 uses the following types of cookies:

• Essential cookies: Required for the core functions of the platform. These cookies maintain your session while you are logged in.
• Functionality cookies: Remember your language preferences and display settings.
• Analytics cookies: Help us improve our service by analysing how users interact with the platform.

You can manage cookies through your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

5 Sharing Information with Third Parties

kj22 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Providers

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, bank transfers), identity verification, technical support, and security services. These service providers may only use the information for specified purposes and are required to follow our privacy standards.

5.2 Legal Obligations

Information may be disclosed in response to a valid order from a court or government authority, for fraud investigations, or as required to establish legal claims.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. You will be notified in advance in such cases.

6 Data Security Measures

kj22 takes the following technical and organisational measures to protect your information:

• SSL encryption: All data transmitted between your browser and our servers is protected by 256-bit SSL encryption.
• Password encryption: Passwords are never stored in plain readable form — industry-standard hashing algorithms are used.
• Restricted access: Only authorised staff can access user information, and only as needed.
• Regular security reviews: Our systems are regularly tested for security, and any identified vulnerabilities are addressed promptly.
• Data backups: Information is regularly backed up in a secure environment.

7 Data Retention Period

kj22 retains your personal information according to the following policy:

• Active accounts: All necessary information is retained for as long as the account remains active.
• Closed or inactive accounts: Certain information may be retained for a specified period after account closure for legal and regulatory reasons.
• Financial transaction data: May be retained for an extended period as required by law.
• When no longer needed: Information that is no longer required is securely deleted or anonymised.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access

If you wish to know what information we hold about you, contact us. We are obliged to provide this within a reasonable timeframe.

8.2 Right to Rectification

If your information is incomplete or incorrect, you may request a correction. Some information can be updated directly through account settings.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may not be immediately erasable due to legal obligations, ongoing disputes, or security reasons.

8.4 Right to Object to Processing

You may withdraw your consent to marketing communications at any time. This can be done through account settings or by contacting support.

9 Privacy of Minors

kj22 services are only for users aged 21 or above. We do not knowingly collect information from minors. If we become aware that a minor's information is in our system, that information will be deleted immediately and the associated account will be closed.

10 International Data Transfers

kj22 servers may be located in various countries. Even if your data is transferred outside Bangladesh, we ensure it is processed to an equal or higher standard of protection. We apply appropriate contractual safeguards for data transfers.

11 Responsible Gaming and Data Use

kj22 believes in responsible gaming. We use information about your gaming behaviour for the following purposes:

• Identifying signs of excessive gaming and providing timely support
• Enforcing self-exclusion or deposit limit requests
• Ensuring compliance with responsible gaming guidelines

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Policy Changes

kj22 reserves the right to update this Privacy Policy at any time. For significant changes, we will post a notice on the platform and inform you via your registered email. Continuing to use the platform after an updated policy is published will be considered acceptance of the new policy.

13 Other Platforms and Third-Party Links

kj22 is not responsible for the privacy practices of any external websites. Payment service providers (bKash, Nagad, Rocket, banks) and others have their own privacy policies, which we do not control.

14 Contact Us

For any questions, requests, or complaints regarding this Privacy Policy or your personal information, please contact us:

We will aim to respond to your request within a reasonable timeframe. More complex matters may take a little longer to resolve, but we will keep you informed throughout the process.